Automatic 3D Laser Wheel Balancer FB1900A with Radar

FAQ

Q1. Can you print our own brand on the machines? What is your MOQ and container price?

A: Yes. Our FB-1399 series already ships with OEM branding support, and we accept wholesale and bulk orders — your logo can be printed on the cabinet and the manual. Mixed-model containers (economy + premium) can be configured around your market.

Please share your target model mix so we can quote MOQ, FOB Shanghai pricing and the exact container loading plan per model.

Q2. Does the machine run on 110V / 60Hz? Do you have UL or ETL?

A: Three models natively support dual 110V/220V, 50/60Hz single phase and can be plugged into a North American 110V bay directly: FB-1399, FB-1900A and FB-600, with English interface and manual.

Two points we want to be straight about:

1. FB-630 / FB-640PRO / FB-650 / FB-660 / FB-699 are currently rated 220V single phase. If you need a 110V version, please confirm with our factory before ordering.

2. UL / ETL is not within our current certification scope — what we supply is CE certification. If your region mandates UL, tell us upfront and we will evaluate a compliant alternative rather than promise something we cannot deliver.

Q3. German customs requires a CE certificate and Declaration of Conformity. Can you provide them?

A: Yes. All nine models are CE certified (European Standard), and certification documents ship with the goods so your container is not held at the port.

Before ordering, please confirm three things and we will prepare accordingly: (1) the exact model list covered by the certificate; (2) whether you need a Declaration of Conformity and in which language; (3) document format — paper copy inside the container or electronic copy sent in advance.

Q4. We balance 30–50 alloy wheels a day, mostly premium cars. Is the 3D laser machine worth the extra cost over a standard LED balancer?

A: Yes — the difference that matters is HTD split hidden weight mode, which places the weights entirely behind the spokes. The wheel leaves your bay looking clean, with nothing visible on the rim face. That is the one feature premium shops actually care about.

On the FB1900A, radar scanning plus an LCD dynamic color screen guide the operation automatically: 7–10 second cycle, ±1 g accuracy, 10"–24" rim coverage. At 30–50 wheels a day, the shorter cycle time shows up directly in bay throughput. ALU modes cover both alloy and steel rims, so the machine is not limited to premium wheels.

Q5. We service truck and bus wheels, 22.5 inch rims, around 120–150 kg per assembly. Which model can take that safely?

A: Choose the FB-690: 150 kg maximum wheel weight, 0.5 kW heavy-duty motor, selectable BUS/CAR mode, floor-level sliding wheel trolley, and 6–18 second truck cycle. Rim width covers 1.5"–20", so the same machine handles both truck and passenger car wheels.

⚠️ This is where most buyers mis-specify, so please check carefully: the FB-1399 with pedal-operated wheel lift has a 65 kg maximum wheel weight and suits light trucks, medium trucks and some bus wheels. If your assemblies really weigh 120–150 kg, the FB-1399 is not the right machine. Confirm the actual weight per wheel assembly, not just the vehicle type.

Q6. My tire bay is only about 2.5 m x 3 m and I only service passenger cars. What is your smallest machine that still holds ±1 g?

A: The FB-640PRO is our most compact option: small cabinet footprint, swing measuring arm for fully automatic measurement (no manual a/b/d entry), 12"–24" rim range, 65 kg capacity, ±1 g accuracy, 8-second cycle.

On a tighter budget, the FB-630 manual-input version offers the same 12"–24" range and ±1 g accuracy in a compact cabinet, with manual dimension entry.

Worth knowing: every model in our range is rated 65 kg and ±1 g — compact or economical does not mean compromised accuracy. Send us your bay dimensions and we will confirm the exact footprint and carton size for the model you choose.

Q7. What spare parts should I keep in stock, how long do you support parts, and what is the warranty?

A: Parts available as separate orders include: quick-release cone set, universal flange, large cone, truck flange adapters, motorcycle adaptor, calibration kit and dust cover.

One point that removes most of the maintenance worry: the machine performs self-calibration and self-diagnosis, which on the FB-1399 runs automatically at every power-up. Your own technician can complete routine calibration from the screen prompts — no waiting for a service engineer to fly in.

Warranty period, parts support window and consumable pricing (cone set, weight tray, display board, motor) are commercial terms we will confirm in writing against our current policy.

Q8. ±1 g looks good on paper — what is the real repeatability, and can my technician calibrate it?

A: ±1 g is the resolution. The more useful claim is repeatability: the FB-1399 delivers repeatable results on both alloy and steel rims, not a single lucky reading.

Calibration does not require an engineer — self-calibration and fault self-diagnosis run automatically at power-up, and your technician follows the on-screen prompts. If you want proof before committing, we can send a full 60-second cycle video covering mount, measure and weight placement.

Q9. Lead time for 10 units? How do you pack for sea freight, and what are your payment terms?

A: Packaging data you can verify: the FB-1399 ships at 800 × 700 × 1120 mm carton, 153 kg gross / 123 kg net, in a powder-coated steel cabinet built for sea freight. Carton dimensions for the other models are provided per model on request.

Lead time, payment terms (for example 30% T/T deposit with balance against B/L copy) and available destination ports are confirmed against your order volume and route.

HS code is issued by our logistics team to your customs broker in writing, so you are not clearing goods on a guessed tariff code.

Q10. Are the motorcycle adaptor and truck flange included, or extra? Can we buy them later, and are they compatible with other brands we already use?

A: They are optional, not standard: motorcycle adaptor, universal flange and large cone are available across the range, and the FB-1399 additionally offers truck flange adapters. All can be ordered later, which lets you expand into new categories in stages.

On compatibility we check item by item rather than promising "universal" — spindle tapers and flange bolt patterns differ enough between brands that a blanket yes creates returns and complaints. Send us the specs of the adaptors you currently use (taper, bolt pattern, spindle diameter) and we will give you a definitive answer after comparison.